Last updated: 12 September 2026
Asma Healing Art respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, contact us or place an order.
1. Who We Are
Asma Healing Art is the data controller responsible for personal information processed through this website.
You can contact us through the Contact page on this website.
2. Information We May Collect
Depending on how you use our website, we may collect:
- Your name
- Email address
- Telephone number where supplied
- Billing and delivery information
- Order and transaction information
- Messages and enquiries you send to us
- Technical information such as IP address, browser type and device information
- Cookie and website usage information where applicable
3. Payment Information
Payments are processed by third-party payment providers. Asma Healing Art does not normally receive or store your complete payment card details.
Payment providers process your information under their own privacy policies and security procedures.
4. How We Use Your Information
We may use personal information where necessary to:
- Process and fulfil orders
- Take and verify payments
- Arrange delivery
- Communicate with you about an order or enquiry
- Provide customer service
- Prevent fraud, misuse and security incidents
- Maintain appropriate business, financial and tax records
- Comply with our legal obligations
- Operate, maintain and improve the website
5. Legal Bases for Processing
We process personal information where necessary to perform a contract with you, comply with a legal obligation, pursue legitimate business interests, or where you have given consent when consent is required.
6. Sharing Your Information
We may share information only where reasonably necessary with service providers involved in operating the website and fulfilling orders, including payment processors, hosting providers, website service providers, delivery companies and fulfilment providers.
We may also disclose information where required by law, regulation, court order or a competent authority.
We do not sell your personal information.
7. International Processing
Some service providers may process information outside the United Kingdom. Where this occurs, we rely on appropriate legal safeguards where required by applicable data protection law.
8. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, resolving disputes, preventing fraud and meeting legal, accounting and tax requirements.
9. Security
We take reasonable technical and organisational measures to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Your Rights
Depending on the circumstances, UK data protection law may give you rights to request access to, correction of, deletion of, restriction of or objection to the processing of your personal information, and in some circumstances data portability.
You may contact us through the Contact page if you wish to exercise a data protection right.
11. Complaints
If you have concerns about how your personal information is handled, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK Information Commissioner’s Office (ICO).
12. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content, security or privacy practices of websites operated by other organisations.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The current version published on this website will apply.
